Employee Recognition and Cleaner Fish

My good friend Cindy Ventrice and I have been working for the last month or two on kicking off a rather exciting new training program. To help launch this venture, I wrote an article for Cindy's blog on the reciprocity principle and it's use in the workplace. I'm pleased with it. Anyone interested in the similarities between good management practice and swimming around in the mouths of large carnivorous fish should take a look. You can find it here.